Contact Aurora Fence & Gate Co.

For a repair, describe symptoms such as a latch that misses its catch, hinges that bind, a dragging frame, loose posts, or peeling coating. Include when you first noticed the problem and whether it happens consistently or only at certain points during movement.

For new work, explain the purpose of the fence or opening and what needs to pass through it. If you know the existing material, include it; otherwise, a clear description and photographs are useful starting points.

Include the property type and whether the work is beside a driveway, along a yard boundary, or at a shared entrance. Tell us about steps, slopes, narrow access, nearby landscaping, or parked equipment that could affect access to the work.

Give your location in Aurora, IL and a nearby cross street. Galena Blvd, E New York St, N Lake St, and Orchard Rd cross Aurora, IL and can help orient the conversation when relevant to your location. Mention whether someone else needs to coordinate access, such as a property manager, and who should receive the callback.

Take photographs from a stable position with room between you and the fence or gate. A wider view can show the opening, adjoining panels, and ground clearance; closer views can show hinges, latches, coating damage, or a visible break. Do not move a damaged gate just to demonstrate the fault for a photograph.

Keep people and pets away from leaning panels, unstable posts, sharp broken metal, and gates that could fall or swing unexpectedly. Do not force a jammed gate or attempt to hold up a heavy section while taking pictures. If there is immediate danger or someone is trapped, contact emergency services before discussing repair work.

We discuss your goal, the affected parts, access arrangements, and the information needed for a property visit. Share your preferred timing and any restrictions on reaching you.

We review the property and work before quoting, including the opening, existing supports, and surrounding clearance. The frost depth in Aurora, IL is 42 inches, or three feet six inches, below finished ground grade. For work involving posts or footings, include any existing installation details you have so they can be considered alongside the proposed layout.

we come to the property to look at the work before quoting